September 24th, 2019
January 2019: The Ninth Circuit Court of Appeals denied the company’s petition for permission to appeal the district court’s August 2018 order. (AT&T Mobility LLC et al v. McArdle, Case No. 18-cv-80102, 9th Cir.) August 2018: A federal judge granted part of the plaintiff’s motion for class certification and certified the class of individuals who
August 6th, 2019
In July 2019, a class-action lawsuit was filed against AT&T for allegedly misleadingly representing that it does not share or sell data about customers when, according to the complaint, the company routinely provides information about the real-time location of customers to third parties without the customers’ consent and without legal authority. (Scott et al v.
July 2nd, 2019
In June 2019, a class-action lawsuit was filed against AT&T for allegedly deceptively using a bait-and-switch advertising scheme in which it advertises flat monthly rates for wireless service plans when, according to plaintiffs, the company fails to disclose certain fees and the amount customers pay each month is actually higher than advertised. (Vianu et al
March 20th, 2019
AT&T says it’s not making a comparison to cable. NAD says differently.
October 11th, 2018
Company’s puffery defense falls flat as NAD recommends changes to commercial.
July 18th, 2018
ISPs battle over who’s the real Pinocchio.
October 25th, 2017
“With AT&T Fiber, the future is here,” the telecom says. But is it really?
June 9th, 2016
In June 2016, a class-action lawsuit was filed against AT&T for allegedly using bait and switch tactics by advertising calling plans on the packaging of GoPhones that AT&T does not offer. The named plaintiff claims that, when he was activating the phone, AT&T informed him that it did not have the “10¢ per minute for
May 12th, 2016
March 2016: The lawsuit was dismissed because the summons was not returned with proof that it was served, as required by Massachusetts law. October 2015: A class-action lawsuit was filed against AT&T for allegedly deceptively marketing wireless service data plans as “unlimited” when the plans are actually limited by numerous conditions and the company does
April 18th, 2016
April 2016: A federal judge granted plaintiffs’ motion for reconsideration of its February 2016 decision to compel arbitration in the Roberts case. February 2016: A federal judge granted AT&T’s motion to compel arbitration in the Roberts case. July 2015: Two class-action lawsuits were filed against AT&T for allegedly deceptively promoting “unlimited” data plans. According to
March 16th, 2016
To “get” does not mean to be gifted.
June 17th, 2015
FCC to issue largest fine in agency history.
November 3rd, 2014
Early termination fees aren’t doing consumers any favors.
October 8th, 2014
Officials urge consumers to carefully check cellphone bills for unauthorized charges.
July 17th, 2014
TV commercial gets edit following decision from the National Advertising Division.
April 28th, 2014
This ad could make it seem, to a reasonable consumer, that your family of four will pay only $160 a month for a phone plan that includes 10 GB of data. Here’s the catch: Unless you’re bringing your own phones to AT&T and plan on never getting a new phone, you probably won’t pay $160
February 20th, 2018
Referral to federal agencies follows AT&T complaint to the National Advertising Division.
December 17th, 2014
Wireless carrier joins AT&T and T-Mobile as companies accused of cramming this year.