American Airlines Free Checked Bags Program
October 6th, 2021
Allegations: Misleadingly offering certain customers free checked bags when the airline does not program the terms into its software and improperly charges customers for checked bags
Results for "airline"
American Airlines Baggage Fees
October 6th, 2021
Allegations: Falsely representing that certain passengers don’t have to pay for checked bags
Travel Guard Insurance for United Airlines Flights
July 30th, 2021
Allegations: Misleadingly representing that consumers who do not purchase travel insurance would be required to pay fees for cancelling or changing flights without disclosing that the airline waived such fees for all passengers during the COVID-19 pandemic
Free Checked Bags on American Airlines
April 1st, 2021
Allegations: Falsely representing that the airline does not charge certain passengers a fee for checked bags
Alaska Airlines
July 17th, 2020
In June 2019, a class-action lawsuit was filed against Alaska Airlines for allegedly misleadingly encouraging passengers to purchase travel insurance on its website from its “preferred provider” Allianz Global Assistance without disclosing that the purchase price on the airline’s website includes a commission for Alaska Airlines resulting in passengers paying more for insurance than they
Trip Insurance from Alaska Airlines
November 21st, 2019
In October 2019, a class-action lawsuit was filed against Alaska Airlines for allegedly misleadingly representing that travel insurance sold on its website is provided by a separate company, Allianz Global Assistance, without disclosing that the airline receives an allegedly illegal kickback for each sale. (Shattenkirk et al v. Alaska Airlines, Inc., Case No. 19-cv-1656, W.
Spirit Airlines “Shortcut Security”
July 11th, 2019
In June 2019, a class-action lawsuit was filed against Spirit Airlines for allegedly deceptively advertising a “Shortcut Security” option that allows consumers who pay for this option to use a separate, faster line to get through security at certain U.S. airports when, according to the plaintiffs, the option is a “complete sham.” According to the
Trip Insurance from United Airlines
November 19th, 2018
In September 2018, a class-action lawsuit was filed against United Airlines for allegedly deceptively marketing trip insurance on its flights. Specifically, the complaint claims that the airline misleadingly represents that the insurance is offered by Travel Guard Group and the money from the policies goes to the insurance company without disclosing that the airline gets
Trip Insurance Policies from American Airlines
October 19th, 2018
In 2016, a false advertising class-action lawsuit was filed against American Airlines for allegedly misleadingly marketing trip insurance policies (that protect customers if their travel plans change) as being sold by a third party, Allianz Global Assistance, when the insurance policies are, according to plaintiffs, actually sold by American Airlines, which receives a profit each
Trip Insurance Policies from Delta Airlines
September 25th, 2018
In September 2018, a class-action lawsuit was filed against Delta Airlines for allegedly misleadingly marketing trip insurance policies in a way that gives consumers the impression that the cost of the insurance is a pass-through charge – meaning that the airline collects the money from consumers and forwards it to the insurance provider without any
The Pricing Tactics of American Airlines
June 5th, 2018
A false advertising class-action lawsuit was filed against American Airlines for allegedly offering airfare tickets at attractive prices but then increasing the price when consumers try to finalize their purchases. The complaint was originally filed in state court in April 2018 and transferred to federal court in May 2018. (Schultz et al v. American Airlines,
Southwest Airline’s Early Bird Check-in
September 19th, 2017
May 2015: After the judge granted the airline’s motion to strike the class allegations, this action was voluntarily dismissed , the reasons for which have not been disclosed. January 2015: A federal judge granted most of Southwest Airline’s motion to dismiss this class-action lawsuit. Among other things, the judge dismissed the false advertising claims finding
Spirit Airlines Prices
September 7th, 2017
In August 2017, a class-action lawsuit was filed against Spirit Airlines for allegedly using bait-and-switch marketing tactics. Specifically, the complaint alleges that the airline misleadingly represents that it is a “low-cost, low-fare airline” offering affordable travel when, according to plaintiffs, customers pay more than the advertised price because the airline charges additional fees that are
United Airlines In-Flight DirecTV and WiFi
July 25th, 2017
November 2015: A federal judge granted United Airline’s motion to dismiss the complaint holding that federal law preempts all of the claims. March 2015: A class-action lawsuit was filed against United Airlines for allegedly selling DirecTV and WiFi services to passengers on flights without adequately disclosing that the services only work when a plane is flying
U.S. Airways Airline Tickets
June 10th, 2015
July 2015: This action was voluntarily dismissed as to the named plaintiff and as to the class members. The reasons for the dismissal have not been disclosed. June 2015: A class-action lawsuit was filed against U.S. Airways for allegedly misrepresenting the price of airline tickets. Among other things, the complaint alleges that the airline induces
This Airline’s Free Checked Bag Offer Carries a Price
September 9th, 2014
Reader says she was misled into believing her first bag would ride for free. Now she wants a refund.
House Approves Return to Deceptive Airline Ads
May 5th, 2014
Transparent Airfares Act of 2014 is anything but transparent.
Spirit Airlines
December 4th, 2012
An August 2012 class action charges Spirit Airlines with federal racketeering (RICO) alleging that it is “engaging in an enterprise to systemically assess and collect disingenuous hidden charges from Spirit Airlines customers.” The lawsuit claims that Spirit charges a “bogus and unconscionable” “Passenger Usage Fee” hidden among the fees and taxes at the bottom of
Coronavirus Spawns Class-Action Lawsuits as Consumers Seek Refunds
January 16th, 2021
The pandemic has also triggered lawsuits over privacy issues with some video conferencing apps, and more.
Travel Insurance from JetBlue Airways
July 17th, 2020
In October 2019, a class-action lawsuit was filed against JetBlue Airways for allegedly deceptively marketing travel insurance from a third-party insurer Allianz without disclosing that the airline has a financial interest in the travel insurance and receives an illegal kickback from the insurer. (O’Kane et al v. JetBlue Airways Corp., Case No. 19-cv-9662, S.D.N.Y.) For