November 21st, 2019
In October 2019, a class-action lawsuit was filed against Alaska Airlines for allegedly misleadingly representing that travel insurance sold on its website is provided by a separate company, Allianz Global Assistance, without disclosing that the airline receives an allegedly illegal kickback for each sale. (Shattenkirk et al v. Alaska Airlines, Inc., Case No. 19-cv-1656, W.
July 11th, 2019
In June 2019, a class-action lawsuit was filed against Spirit Airlines for allegedly deceptively advertising a “Shortcut Security” option that allows consumers who pay for this option to use a separate, faster line to get through security at certain U.S. airports when, according to the plaintiffs, the option is a “complete sham.” According to the
November 19th, 2018
In September 2018, a class-action lawsuit was filed against United Airlines for allegedly deceptively marketing trip insurance on its flights. Specifically, the complaint claims that the airline misleadingly represents that the insurance is offered by Travel Guard Group and the money from the policies goes to the insurance company without disclosing that the airline gets
October 19th, 2018
In 2016, a false advertising class-action lawsuit was filed against American Airlines for allegedly misleadingly marketing trip insurance policies (that protect customers if their travel plans change) as being sold by a third party, Allianz Global Assistance, when the insurance policies are, according to plaintiffs, actually sold by American Airlines, which receives a profit each
September 25th, 2018
In September 2018, a class-action lawsuit was filed against Delta Airlines for allegedly misleadingly marketing trip insurance policies in a way that gives consumers the impression that the cost of the insurance is a pass-through charge – meaning that the airline collects the money from consumers and forwards it to the insurance provider without any
June 5th, 2018
A false advertising class-action lawsuit was filed against American Airlines for allegedly offering airfare tickets at attractive prices but then increasing the price when consumers try to finalize their purchases. The complaint was originally filed in state court in April 2018 and transferred to federal court in May 2018. (Schultz et al v. American Airlines,
September 19th, 2017
May 2015: After the judge granted the airline’s motion to strike the class allegations, this action was voluntarily dismissed , the reasons for which have not been disclosed. January 2015: A federal judge granted most of Southwest Airline’s motion to dismiss this class-action lawsuit. Among other things, the judge dismissed the false advertising claims finding
September 7th, 2017
In August 2017, a class-action lawsuit was filed against Spirit Airlines for allegedly using bait-and-switch marketing tactics. Specifically, the complaint alleges that the airline misleadingly represents that it is a “low-cost, low-fare airline” offering affordable travel when, according to plaintiffs, customers pay more than the advertised price because the airline charges additional fees that are
July 25th, 2017
November 2015: A federal judge granted United Airline’s motion to dismiss the complaint holding that federal law preempts all of the claims. March 2015: A class-action lawsuit was filed against United Airlines for allegedly selling DirecTV and WiFi services to passengers on flights without adequately disclosing that the services only work when a plane is flying
June 10th, 2015
July 2015: This action was voluntarily dismissed as to the named plaintiff and as to the class members. The reasons for the dismissal have not been disclosed. June 2015: A class-action lawsuit was filed against U.S. Airways for allegedly misrepresenting the price of airline tickets. Among other things, the complaint alleges that the airline induces
September 9th, 2014
Reader says she was misled into believing her first bag would ride for free. Now she wants a refund.
May 5th, 2014
Transparent Airfares Act of 2014 is anything but transparent.
December 4th, 2012
An August 2012 class action charges Spirit Airlines with federal racketeering (RICO) alleging that it is “engaging in an enterprise to systemically assess and collect disingenuous hidden charges from Spirit Airlines customers.” The lawsuit claims that Spirit charges a “bogus and unconscionable” “Passenger Usage Fee” hidden among the fees and taxes at the bottom of
December 3rd, 2019
In November 2019, a class-action lawsuit was filed against Spirit Airlines for allegedly misleadingly advertising a “Shortcut Security” option that the airline claims allows customers who purchase the option to use a separate, faster line to get through security at certain airports when, according to the complaint, the service is “illusory” because most airports do
August 28th, 2019
In order to establish the age of Ryan ToysReview’s target audience, TINA.org conducted an appraisal of every video published on the YouTube channel between January 1 and July 31, 2019, which revealed that 92 percent promote at least one product or television/YouTube program that is appropriate for – and targeted at – children under the
March 1st, 2019
TINA.org investigated 21 social media influencers who have received two FTC letters notifying them of their legal obligation to clearly and conspicuously disclose their relationships with brands when promoting products or services on social media platforms, such as Instagram. TINA.org collected more than 1,400 ads from 20 of the 21 influencers collectively promoting more than 500 companies between
March 1st, 2019
TINA.org investigated 21 social media influencers who have received two FTC letters notifying them of their legal obligation to clearly and conspicuously disclose their relationships with brands when promoting products or services on social media platforms, such as Instagram. TINA.org collected more than 1,400 ads from 20 of the 21 influencers collectively promoting more than 500 companies between
March 1st, 2019
TINA.org investigated 21 social media influencers who have received two FTC letters notifying them of their legal obligation to clearly and conspicuously disclose their relationships with brands when promoting products or services on social media platforms, such as Instagram. TINA.org collected more than 1,400 ads from 20 of the 21 influencers collectively promoting more than 500 companies between
September 25th, 2018
In September 2018, a class-action lawsuit was filed against JetBlue Airways for allegedly misleadingly marketing trip insurance in a way to give consumers the impression that the cost of the insurance policy is a pass-through charge – meaning that the airline collects money for the policy from consumers and forwards it to the insurance provider
June 27th, 2018
May 2018: A federal judge preliminarily approved a settlement agreement that would resolve this case. According to the settlement terms, British Airways agreed to automatically place Avios (the frequent flyer miles members redeem for an award ticket to travel) into the accounts of class members who are still active members of the frequent flier program