October 5th, 2020
In September 2020, a class-action lawsuit was filed against Samsung Electronics America for allegedly falsely marketing its Galaxy S7 cellphones as water resistant when, according to the complaint, they are not. Plaintiffs claim that advertising materials for the cellphones show people snorkeling, surfing, and kayaking with their phones and represents that the phones “repel spills,
September 20th, 2016
In September 2016, a class-action lawsuit was filed against Samsung Electronics America for allegedly falsely advertising its Galaxy S7 cellphones as water resistant when such claims are not true. (Velasquez-Reyes et al v. Samsung Electronics America, Inc., Case No. 16-cv-1953, C. D. CA.) For more information about other class-action lawsuits regarding cellphones and TINA.org’s coverage
October 17th, 2016
May 2016: This action was voluntarily dismissed . The reasons have not been disclosed. February 2016: A class-action lawsuit was filed against T-Mobile USA for, among other things, allegedly deceptively advertising “no contract” cellphone service plans. Plaintiffs claim that the company deceptively advertises its “no contract” service plans as having no hidden fees when, in
June 20th, 2016
Carriers facing challenges to advertisements.
February 2nd, 2016
In November 2015, a federal judge preliminarily approved a settlement of a class-action lawsuit against Asurion and T-Mobile. The complaint, which was originally filed in 2006, alleged that Asurion misleadingly informed T-Mobile customers that cell phone insurance operated like any other insurance policy when such claims were actually not true because the word “deductible” in
November 17th, 2014
In November 2014, a class-action lawsuit was filed against Walmart for allegedly falsely advertising cell phone insurance plans. Among other things, plaintiffs claim that the store advertised and sold insurance plans to consumers who purchased cell phones that were too expensive to be covered by the plan. (Balzer et al v. Wal-Mart Stores Inc., Case
October 2nd, 2013
How long a period does “never” cover? Three years, says U.S. Cellular, making “never” a relatively short time. The wireless service provider promised consumers in 2010 that with its “Belief Plan,” customers would “never” need to sign another contract after their first one to continue receiving benefits like subsidized phones. But over the summer, U.S.
April 18th, 2013
The FTC filed its first complaint against a company for “mobile phone cramming.”
January 3rd, 2012
The mobile phone world was rocked in November 2011 when a systems administrator from Connecticut posted a 17-minute video on YouTube showcasing how a hidden program installed on millions of smartphones is apparently logging your keystrokes.
October 27th, 2011
There are now over 6 billion cell phones in use around the world. Just like everyone else, the con artists and fraudsters are also leveraging the rise of cell phone technologies in their own special way – by swindling the innocent.
January 28th, 2013
In January 2013, a class-action lawsuit was filed against Target for allegedly sending advertisements via unsolicited text messages to consumers’ cell phones. (Kenneth Hill v. Target Corp., Case No. 13-cv-00041) &nbs
January 9th, 2013
In January 2013, a class-action lawsuit was filed against HSBC claiming that it auto-dialed cell phones without permission and left prerecorded and artificial voice messages, violating the Telephone Consumer Protection Act. (Stephen Comstock v. HSBC Bank U.S.A. N.A., Case No. 13-cv-0001) &nbs
January 7th, 2013
Despite denying any wrongdoing, Domino’s Pizza (and an independent franchisee, RPM Pizza, LLC) recently agreed to pay $9.75 million to settle a 2010 class-action lawsuit. The lawsuit alleged that Domino’s sent pre-recorded phone ads to consumers’ cell phones without their consent. For more information, go to www.PizzaSettlement.com. (Spillman v. Domino’s Pizza LLC and RPM Pizza,
October 1st, 2011
Spot an ad that you think has issues? Want to complain to a federal agency? Here’s a topic-by-topic list of federal agencies that deal with deceptive advertising. (Note that sometimes more than one agency deals with a certain type of advertisement or label, which can get confusing. When in doubt, it’s safest to complain to
December 2nd, 2021
Except when there’s battery damage.
October 1st, 2021
Allegations: Falsely representing the speed and storage capacity of Samsung Galaxy S4 smartphones
June 28th, 2021
Doctor pitches bogus health treatments in violation of federal order.
November 13th, 2020
November 2019: A federal judge dismissed claims that the company misrepresented the size of the screen, but allowed claims that the company misrepresented the pixel count to move forward. December 2018: A class-action lawsuit was filed against Apple for allegedly deceptively advertising that the screens of the iPhone X, iPhone XS, and iPhone XS Max
November 5th, 2020
September 2020: The case was transferred to another court in California where a related case, Soo et al v. Lorex Corp. et al (Case No. 20-cv-1437, N.D. Cal.), is pending. (Case No. 20-cv-6606, N.D. Cal.) April 2020: A class-action lawsuit was filed against Lorex Corp. for allegedly misleadingly advertising that consumers can monitor their home
February 24th, 2020
In February 2020, a class-action lawsuit was filed against Unreal Mobile for allegedly engaging in a bait-and-switch scheme where it falsely advertises that consumers who have its “unlimited talk, text and 1 GB of data” monthly plans could roll over up to 500MB of unused data to the next month for no additional fees when,