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Panera Delivery

Ad Alert

Panera Delivery

Contrary to what one of its TV ads say, Panera does not, in fact, deliver “wherever.”

FedEx’s “Standard Overnight” Delivery Services

Class Action

FedEx’s “Standard Overnight” Delivery Services

Allegations: Misrepresenting that packages and letters would be delivered the next day for consumers who purchased “standard overnight” delivery when packages and letters were not delivered the next day

Ticketmaster Processing and UPS Delivery Fees

Class Action

Ticketmaster Processing and UPS Delivery Fees

February 2015: A judge granted final approval of the settlement. April 2014: A judge preliminarily approved a $400 million settlement of a class-action lawsuit against Ticketmaster for allegedly deceiving consumers.…

Delivery Fees in Grubhub’s App

Class Action

Delivery Fees in Grubhub’s App

In June 2017, a class-action lawsuit was filed against Grubhub (a food delivery app) for allegedly falsely advertising lower delivery fees in its app than it actually charges consumers. (Stockman…

DHL Delivery Services

Class Action

DHL Delivery Services

Allegations: Falsely representing that certain charges are for import duties when the charges are actually service charges imposed by DHL

UPS’s “Delivery Area Surcharge” Fees

Class Action

UPS’s “Delivery Area Surcharge” Fees

In October 2016, a class-action lawsuit was filed against UPS for allegedly engaging in a bait-and-switch scheme by charging certain customers more than the advertised rates for the “Delivery Area…

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