July 25th, 2016
In June 2016, a class-action lawsuit was filed against ACE American Insurance Company (a company that sells optional insurance coverage with car rentals at airports) for, among other things, allegedly deceptively advertising the cost of the insurance coverage by not disclosing certain additional fees, such as the Concession Recovery Fee. (Morgan et al v. ACE
October 28th, 2015
In October 2015, a class-action lawsuit was filed against Southwest Airlines for allegedly deceptively advertising that the company has a “no fees” policy for ticket changes and cancellations. Specifically, according to the complaint, Southwest’s “no fees” policy provides that, when customers cancel non-refundable tickets, the full amount paid may be used without restriction as credits
October 13th, 2014
U.K. regulator bans payday loan company’s ad for failing to disclose monstrous interest rate.
May 6th, 2013
Reader finds out not reading fine print comes at heavy cost.
March 6th, 2020
“The future of TV has finally arrived” and with it, hidden fees.
August 2nd, 2018
And he never even stepped foot in the cockpit.
October 17th, 2016
May 2016: This action was voluntarily dismissed . The reasons have not been disclosed. February 2016: A class-action lawsuit was filed against T-Mobile USA for, among other things, allegedly deceptively advertising “no contract” cellphone service plans. Plaintiffs claim that the company deceptively advertises its “no contract” service plans as having no hidden fees when, in
August 15th, 2016
Do your homework before renting a vehicle or entrusting your possessions to a moving company.
July 14th, 2016
Shoppers face fictitious pricing, perpetual sales and more when trying to decipher a true bargain in the aisle.
May 9th, 2016
Is Sears sweeping its full price for carpet cleaning under your rug?
August 20th, 2015
Lawsuit alleges retirees were duped into borrowing against pensions.
July 6th, 2015
Consumer says he was charged for installation despite a mailing that promised it would be free of charge.
March 31st, 2015
That $19.95 figure you see on some U-Haul vans and trucks is only the beginning of your financial journey.
July 16th, 2014
Before you book that great getaway deal, you need to ask some questions.
May 5th, 2014
Transparent Airfares Act of 2014 is anything but transparent.
April 9th, 2013
Some journals are misleading scientists.
January 10th, 2012
When you’re thinking about planning your dream vacation to the Caribbean, the last thing you want to worry about is getting ripped-off. But, unfortunately, crooks exist everywhere and the world of traveling is no exception. What to Look Out For: Hidden fees: Ever seen an ad boasting round-trip airfare to Mexico for only $99 and
November 21st, 2019
In November 2019, a class-action lawsuit was filed against Earnin (an app that allows users to borrow from their wages before they are paid) for allegedly misleadingly representing that the app provides a payday advance with “no fees, interest, or hidden cost” when, according to the complaint, the app actually does charge a fee for
August 30th, 2018
Experts weigh in on how to avoid being a victim of these latest campus scams.