November 5th, 2020
September 2020: The case was transferred to another court in California where a related case, Soo et al v. Lorex Corp. et al (Case No. 20-cv-1437, N.D. Cal.), is pending. (Case No. 20-cv-6606, N.D. Cal.) April 2020: A class-action lawsuit was filed against Lorex Corp. for allegedly misleadingly advertising that consumers can monitor their home
February 7th, 2020
Between December 2019 and January 2020, multiple class-action lawsuits were filed against Ring LLC for allegedly promising consumers that its home security devices will help them protect their homes and that the company safeguards their private information when, according to plaintiffs, hackers have used the security systems to spy on and harass people who have
January 8th, 2019
In December 2018, a class-action lawsuit was filed against Canary Connect for allegedly deceptively using bait-and-switch marketing for Canary All-in-One, Canary View, and Canary Flex home security systems that record audio and video and let consumers watch and control them using the Canary app. Specifically, the complaint claims the company represents that key features –
April 11th, 2018
In March 2018, a federal judge dismissed the false advertising claims in a class-action lawsuit filed against Logitech Inc. in 2017. The complaint alleges that Logitech deceptively represented that its high-definition digital video home security systems provided customers with comprehensive, reliable home security, and that the technology allowed them to view live video feeds from
April 3rd, 2018
March 2018: A federal judge stayed further consideration of the settlement pending the resolution of a case pending in the Ninth Circuit Court of Appeals, In Re Hyundai & Kia Fuel Econ. Litig., that will resolve related issues. October 2017: A federal judge granted preliminary approval of the settlement agreement. A final fairness hearing is
June 15th, 2020
In June 2020, a class-action lawsuit was filed against Brinks Home Security for allegedly misleadingly representing that the security company will send consumers who pay a monthly fee for Brinks Home Interactive Messaging a text message with a link to a portal where they can deactivate their alarm if it has been activated when, according
May 5th, 2020
In April 2020, a class-action lawsuit was filed against Ring LLC for allegedly failing to adequately disclose that the only way for consumers to get certain key features of the Ring video doorbells and security cameras – including taking still snapshots and video recording and playback – is to purchase the Ring Basic Protect Plan
February 21st, 2020
In February 2020, a class-action lawsuit was filed against 2 Krew Security & Surveillance for allegedly marketing that its security systems for homes, businesses and other buildings will provide consumers with the “peace of mind of knowing who has access to your property” and “make your property safer” when, according to plaintiffs, the systems are
December 14th, 2017
In July 2017, a federal judge granted preliminary approval of a settlement of a class-action lawsuit against Apple and several app developers. The 2014 complaint alleges that the companies misrepresented that information on iDevices was secure and could not be taken without owners’ consent when, according to plaintiffs, the companies failed to disclose security flaws
February 3rd, 2017
In January 2017, a class-action lawsuit was filed against Logitech for, among other things, allegedly marketing Logitech Alert Digital HD Video Security Systems as providing reliable, continuous home security when, in reality, the systems fail for many reasons, including connectivity problems, overheating, inoperable or faulty motion sensors, and software bugs and glitches. (Chernus et al
January 3rd, 2012
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February 26th, 2018
Home security company sought to secure only positive reviews.
February 4th, 2021
January 2021: This case was transferred from state court to federal court. (Case No. 21-cv-544, N.D. Cal.) November 2020: A class-action lawsuit was filed against Ring LLC for allegedly failing to adequately disclose in its advertising of the Ring Basic Protect Plan that consumers need to pay an additional $3 per month or $30 per
July 24th, 2020
In May 2020, two class-action lawsuits were filed against ADT Security Services for allegedly misleadingly advertising that ADT Pulse provides a “whole new level of security and convenience” when, according to plaintiffs, vulnerabilities in the application allows unauthorized users to access and control customers’ home security systems. Click on the case information below to read
October 7th, 2019
In September 2019, a class-action lawsuit was filed against Defenders, Inc. alleging that the company, which sells and installs home security systems, sends misleading emails to consumers. Specifically, plaintiffs claim that the subject line of the emails state “Your ADT Monitored free* offer has arrived” while a lengthy disclosure in small font in the body
March 6th, 2014
FTC settles suit with company over charges of deceptive reviewers.
January 16th, 2021
The pandemic has also triggered lawsuits over privacy issues with some video conferencing apps, and more.
October 21st, 2020
A review of lawsuits the FTC has filed against companies and individuals that process credit and debit card transactions.
September 14th, 2020
How income claims, even truthful ones, can be deceptive when marketing the MLM business opportunity.
July 8th, 2020
The online freelance marketplace has an unsubstantiated health claim problem.