July 24th, 2020
In July 2020, a class-action lawsuit was filed alleging that the marketers of RCN internet services engage in a bait-and-switch and billing fraud scheme. The complaint claims that the marketers advertise a specific flat monthly rate for its internet services when, according to plaintiffs, consumers who sign up are charged an additional monthly fee (specifically,
August 6th, 2018
July 2018: This case was transferred to federal court. (Case No. 18-cv-6480, C. D. CA.) June 2018: A false advertising class-action lawsuit was filed against Charter Communications and Spectrum Management. Specifically, the complaint alleges that the companies misleadingly promise residential internet speeds that it cannot reliably provide. Plaintiffs also claim that the companies falsely represent
July 9th, 2018
A class-action lawsuit was filed against Cox Communications for allegedly falsely advertising its residential internet services. Specifically, the complaint alleges that the company advertises “blazing fast” and “reliable” internet speeds that it does not deliver. In addition, plaintiffs claim that the company falsely promises that consumers who purchase residential internet services will not be bound
January 5th, 2017
Company promises to ditch several print and online ad claims following review.
September 29th, 2016
In September 2016, a class-action lawsuit was filed against Frontier Communications for allegedly misrepresenting the cost of its Internet services by omitting installation charges, activation fees, or other additional fees from the advertised prices. According to the complaint, the Internet services actually cost “over seven times the advertised price.” (Ayer et al v. Frontier Communications
March 10th, 2016
A false advertising class-action lawsuit was filed against Gogo LLC in January 2016. Among other things, the complaint alleges that the company markets passes, subscriptions and plans for in-flight Internet access as continuous, reliable, secure, safe, and comparable to ground-based services when such claims are not true. (Salameno et al v. Gogo Inc. and Gogo
November 5th, 2019
Reported fake invoice scheme targets TINA.org.
October 14th, 2015
February 2016: This case was voluntarily dismissed , along with two other similar lawsuits against Local Lighthouse that were previously consolidated with this case. July 2015: A class-action lawsuit was filed against Local Lighthouse, Corp. (a company providing Internet marketing and search engine optimization services) for, among other things, allegedly falsely representing that it is
July 24th, 2020
July 2020: The case was voluntarily dismissed as to the named plaintiff and as to the class, the reason for which have not been disclosed. June 2020: This case was transferred from state court to federal court. (Case No. 20-cv-5381, C.D. Cal.) May 2020: A class-action lawsuit was filed against AT&T Corp. for allegedly falsely
March 20th, 2019
AT&T says it’s not making a comparison to cable. NAD says differently.
April 18th, 2016
Is your bank giving out information on changes to your credit card accounts?
May 8th, 2014
Google, Facebook, Twitter, and AOL launch TrustInAds.org.
October 24th, 2011
There are many considerations when it comes to choosing an Internet service provider – type (cable, dial-up, DSL, or satellite), speed, price, hardware needed, reliability, and level of support. When looking for home Internet service, the most important thing to do is to read the fine print. All those splashy ads or telemarketing calls for
July 17th, 2020
December 2019: This case was transferred from state court to federal court. (Case No. 19-cv-10621, C.D. Cal.) November 2019: A class-action lawsuit was filed against Charter Communications for allegedly misleadingly representing that the company gives new customers in California a “free” internet modem to use in their home when, according to plaintiffs, customers are charged
March 6th, 2014
Don’t fall for these top frauds. Arm yourself with info this National Consumer Protection Week.
February 28th, 2013
Identify theft again leads the way with the most filed complaints in 2012.
November 2nd, 2020
TINA.org investigated Market America, Inc., a North Carolina-based multi-level marketing company founded in 1992 by former Amway distributor James “JR” Ridinger. The company describes itself as a “Product Brokerage and Internet Marketing Company” that offers “over 35 million products and services.” Those products and services include cosmetics, dietary supplements, jewelry, household products, and internet and financial
June 12th, 2020
Funeral homes must keep up with the times.
February 18th, 2020
In February 2020, a class-action lawsuit was filed against Frontier Communications for allegedly misleadingly marketing consumers a two-year deal for high-speed internet and two phone lines for $89.99 a month when, according to plaintiffs, the company charges consumers a higher price for the services. (Mahboubian et al v. Frontier Communications Corp. et al, Case No.
February 13th, 2020
After almost 60 years, it’s time to update advertising law.