Results for "subscription services"

Subscriptions to TourFactory

April 30th, 2018

A state court judge preliminarily approved a settlement agreement that would resolve a false advertising class-action lawsuit alleging that TourFactory does not adequately disclose the terms of its subscriptions for real estate photography and digital marketing services. According to the settlement terms, class members may receive a partial refund based on several factors, including the


Subscriptions to Web.com

July 24th, 2017

In July 2017, a class-action lawsuit was filed against Web.com (a provider of subscriptions for website support services) for allegedly failing to adequately disclose the terms of its automatic renewal or continuous service offers and charging consumers without their consent. (Lira et al v. Web.com Group, Inc. and Does 1-10, Case No. 17-cv-1210, C. D.CA.)


Gogo’s Internet Services

March 10th, 2016

A false advertising class-action lawsuit was filed against Gogo LLC in January 2016. Among other things, the complaint alleges that the company markets passes, subscriptions and plans for in-flight Internet access as continuous, reliable, secure, safe, and comparable to ground-based services when such claims are not true. (Salameno et al v. Gogo Inc. and Gogo


Match.com Subscriptions

June 15th, 2015

In April 2015, plaintiffs voluntarily dismissed a class-action lawsuit they filed against Match.com. The complaint, which was filed earlier that same month, alleged that the company deceptively marketed its online dating service without adequately informing consumers of certain information, including that consumers have the right to cancel their contact. The lawsuit was dismissed without prejudice,


Posh Box

May 30th, 2017

Subscription service puts consumers in a box on refunds and returns.


TINA.org in the News

January 5th, 2017

• 2020 • 2019 • 2018 • 2017 • 2016 • 2015 • 2014 • 2013 • 2012 ​ “Drug Pitched to Trump for Covid-19 Comes From a Deadly Plant” Heather Murphy, August 20, 2020 “After a lawsuit by California prosecutors and investigation by Truthinadvertising.org, the company stopped making those claims. As it turned out,


Marketers Downplay Consumer Harm Caused by Negative Option Offers

December 10th, 2019

Marketers are attempting to put a positive spin on the negative option, a type of offer that interprets a consumer’s silence as consent to be repeatedly charged for products or services they may not want or need. In comments to the FTC, which is exploring “ways to improve its existing regulations for negative option marketing,”


Code 42 Software’s Automatic Renewal and Continuous Service Offers

December 1st, 2017

October 2017: A federal judge preliminarily approved a settlement agreement that would resolve this case. According to the settlement terms, each class member may receive an equal share of the $400,000 settlement fund after other costs – including attorneys’ fees, a service payment to the named plaintiff, and other administration costs – are paid. It


FreshDesk

July 25th, 2016

May 2016: This action was dismissed as to the named plaintiff and as to the putative class. The reasons for the dismissal have not been disclosed. April 2016: A class-action lawsuit was filed against FreshDesk, Inc. for allegedly offering subscriptions for customer support services (including email, telephone and cloud systems support) without adequately disclosing the


Tinder Dating App

July 25th, 2016

July 2015: This action was dismissed . The reasons for the dismissal have not been disclosed. April 2015: A class-action lawsuit was filed against Tinder for, among other things, allegedly falsely advertising the Tinder dating app. According to the complaint, Tinder markets the app as “free” when, in reality, consumers need to pay for services



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