Office of the Attorney General
Consumer Information and Complaints
1275 W. Washington, Phoenix, AZ 85007-2926
400 W. Congress, South Building, Suite 315, Tucson, AZ 85701-1367
(520) 628-6648/(800) 352-8431
To file a complaint online, click here.
Here’s a snapshot of Arizona’s laws regarding deceptive advertising:
Arizona Revised Statutes § 44-1522: Makes it unlawful to use deception, fraud, false promises, misrepresentations, or concealment in connection with the sale or advertisement of any merchandise.
Arizona Revised Statutes § 13-2203: Makes it a misdemeanor crime to make a false or misleading statement in an advertisement.
Some of the penalties that fraudulent or deceptive advertisers may suffer in Arizona include:
- Return of money or property acquired by the unlawful advertising (Arizona Revised Statutes §44-1528);
- Up to $10,000 per violation of the law against deceptive advertising, if the advertiser’s deceit, fraud, lies, misrepresentations, or omissions were intentional (Arizona Revised Statutes §44-1531);
- Up to $25,000 per violation of an injunction or other court order (Arizona Revised Statutes §44-1532).
Small Claims Court in Arizona
If you’re not trying to recover big bucks, but rather just trying to recoup the money you spent on a product or service after being duped by a false ad, then you might consider filing a lawsuit in Small Claims Court.
For general info about filing a lawsuit in Small Claims Court, click here.
For info on how to file a Small Claims lawsuit in Arizona, click here.
Researching Consumer Complaints
Arizona does not make consumer complaints provided to the Attorney General available to the public.
**Please note that this page is informational only and does not take the place of legal advice. Please also note that the above summary is meant to provide a brief look at the laws in Arizona, and not a comprehensive list.
The chief law enforcement official in each one of the 50 states; also refers to the person heading the federal government’s Justice Department
A court order that requires a person or company to do a particular act or to refrain from doing a particular act. Example? A court order prohibiting a company from using an ad that’s been deemed deceptive.