Published on October 19th, 20162
AT&T Internet Bundle
Why the mandatory $10 monthly equipment fee is not factored into the price is unclear. (Only by hovering over “Offer Details” in the pink bubble containing the offer does one find a pop up disclosing that a “10/mo Internet equipment fee applies.”) What is clear, though, is the reader’s frustration. He said:
The company selling the product makes me invest a lot of time in the conversation, based on a false premise, then tells me that the advertised offer is not actually available.
AT&T also offers an Internet bundle on its own website, att.com. But that promotion, at $30/month, includes the mandatory $10 monthly equipment fee.
TINA.org reached out to AT&T for comment. Check back for updates.
Find more of our coverage on the Internet here.