This Gift Basket’s Got Some Shadowy Service Charges
October 18th, 2016 | by Fran S.
1-800-Flowers.com and its basket of pricing problems.
About Fran Silverman
Fran Silverman, editor of TINA.org, believes in the watchdog role of journalists who can empower and inform consumers through news and education.
Author Archives: Fran Silverman
The Unsettling Ticketmaster Settlement
July 5th, 2016 | by Fran S.
This settlement goes in the worst file.
Naturally Flavored with Natural Flavors
June 14th, 2016 | by Fran S.
Is this iced tea indeed natural?
The Confusing Price of Enjoying Art
March 16th, 2016 | by Fran S.
Advertised admission prices are not what they appear.
Where’s the Ad? That Game Has Rules
December 30th, 2015 | by Fran S.
Spotting ads should not be that hard.
May the Force of Google Be With You?
December 15th, 2015 | by Fran S.
The reality of the free Google Star Wars virtual reality cardboard giveaway.
Does Your State Reveal Consumer Complaints?
November 17th, 2015 | by Fran S.
Why TINA.org sent open records requests to all 50 states and it's vital for complaints to be public.
Sunshine Week: Utah’s Small Step toward the Light
March 18th, 2015 | by Fran S.
State moves closer to disclosing vital consumer complaints but there's more work to be done.
Consumers Win a Victory in Utah Open Records Case
December 17th, 2014 | by Fran S.
TINA.org's wins an important battle to obtain complaints against Utah-based companies.
Utah’s Dark Logic: Keeping Consumer Complaints Sealed
November 20th, 2014 | by Fran S.
TINA.org's push to get the state to disclose vital consumer records.
Red Bull Settlement: It’s NOT about the Wings
October 29th, 2014 | by Fran S.
This proposed agreement is not as absurd as media coverage may have led you to believe.
Do You Know what Big Data Knows about You?
June 2nd, 2014 | by Fran S.
FTC report highlights lack of transparency in data tracking.
Where is a Bargain Hunter to Look These Days?
March 14th, 2014 | by Fran S.
After being tempted for years, I finally decided to pay $79 to upgrade my account to Prime. Free two-day shipping?
From the ‘Is This an Ad?’ Corner: Team Tucker
February 12th, 2014 | by Fran S.
Brett West’s brilliant move on his son’s behalf.
Do Media Outlets Have the Guts to Bounce Scam Ads?
January 21st, 2014 | by Fran S.
Whose responsibility is it to vet ads for fraud?
Free Speech, Advertising, and Me
September 30th, 2013 | by Fran S.
Does free speech protect deceptive advertising?
The Real Cost of Getting a New Mets Cap
May 30th, 2013 | by Fran S.
What happens when a giveaway cap costs more than just a ticket?
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