CATrends: ‘Non-Toxic’ Household Cleaning Products
July 8th, 2020
Household cleaning products are in high demand as a result of the coronavirus pandemic and the CDC’s recommendation that frequently touched surfaces be cleaned and disinfected daily to help prevent the spread of COVID-19.
However, several brands of household cleaners are facing allegations that they market their products as “non-toxic” when, according to plaintiffs, they contain ingredients that are not only harmful to people but also to pets and the environment.
Six class-action lawsuits filed in recent months — including three against S.C. Johnson regarding its marketing of Windex — allege consumers paid a premium for cleaning products advertised as “non-toxic” that actually contain ingredients such as, in the case of Windex, irritants, harsh chemicals and combustibles. Plaintiffs claim these ingredients may cause adverse effects on the central nervous system, liver and kidneys, as well as eye, skin and respiratory irritation.
The lawsuits against S.C. Johnson come after the National Advertising Division recommended that the company remove the phrase “non-toxic” from the front label of a Windex glass cleaner made with vinegar. NAD concluded that S.C. Johnson did not submit evidence that could demonstrate “the real-world effects of the product’s toxicity.” S.C. Johnson disagreed with NAD’s findings, arguing that the substantiation it provided to back up its “non-toxic” claims is “fully consistent with the FTC’s intent to permit companies to make ‘non-toxic’ claims based on ‘competent and reliable’ scientific evidence.” The company said it would appeal the decision.
Marketers of cleaning products have had trouble supporting “non-toxic” claims before. In a 2010 comment to the FTC, Consumers Union warned that “non-toxic” claims, though common on cleaning products, are “very difficult for marketers to substantiate.” The group, now known as Consumer Reports, also noted how “non-toxic” claims are hard for consumers to verify due in part to ingredients that aren’t required to be, and are often not, disclosed on the label.
Find more of our coverage on “non-toxic” claims here.