Code 42 Software’s Automatic Renewal and Continuous Service Offers
November 2015: A class-action lawsuit was filed against Code 42 Software, Inc. (a company that sells subscriptions for “CrashPlan” online computer backup services and other related services) for allegedly failing to adequately disclose the terms of automatic renewal and continuous service offers resulting in consumers being charged without their consent. (The lawsuit was amended in February 2016.) (Kissel et al v. Code 42 Software, Inc., Case No. 15cv1936, C. D. CA.)
For more information about TINA.org’s coverage of negative option offers, click here.