Who Can You Complain to in Connecticut?

Office of the Attorney General
Consumer Assistance Unit
450 Columbus Blvd, Ste. 901
Hartford, CT 06103
(860) 808-5420

To file a complaint online, click here.

Connecticut’s Laws

Here’s a snapshot of Connecticut’s laws regarding deceptive advertising:

Connecticut Unfair Trade Practices Act (CUTPA) § 42-110a and § 42-110b: Prohibits, among other things, unfair and deceptive advertising.

Possible Penalties

Some of the penalties that fraudulent or deceptive advertisers may suffer in Connecticut include:

Small Claims Court in Connecticut

If you’re not trying to recover big bucks, but rather just trying to recoup the money you spent on a product or service after being duped by a false ad, then you might consider filing a lawsuit in Small Claims Court.

For general info about filing a lawsuit in Small Claims Court, click here.

For info on how to file a Small Claims lawsuit in Connecticut click here.

Researching Consumer Complaints

To obtain copies of complaints consumers have filed against a business you can send a Freedom of Information request to:

Office of the Attorney General
Consumer Assistance Unit
110 Sherman Street
Hartford, CT 06106

You can also send the request to:

Connecticut Department of Consumer Protection
165 Capitol Avenue
Hartford, CT 06106

A sample Freedom of Information Request can be found here.


**Please note that this page is informational only and does not take the place of legal advice.  Please also note that the above summary is meant to provide a brief look at the laws in Connecticut, and not a comprehensive list.


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The chief law enforcement official in each one of the 50 states; also refers to the person heading the federal government’s Justice Department

Compensation for losses that are proven to have occurred.

Money awarded in order to punish the wrongdoer.

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