To file a complaint online, click here.
Here’s a snapshot of Connecticut’s laws regarding deceptive advertising:
Some of the penalties that fraudulent or deceptive advertisers may suffer in Connecticut include:
- Actual damages (CUTPA § 42-110g);
- Punitive damages (CUTPA § 42-110g);
- A temporary or permanent restraining order that stops the deceptive advertising (CUTPA § 42-110m);
- Up to $25,000 per violation of a restraining order (CUTPA § 42-110o);
- Up to $5,000 for each intentional violation of the ban against unfair and deceptive advertising (CUTPA § 42-110o).
Small Claims Court in Connecticut
If you’re not trying to recover big bucks, but rather just trying to recoup the money you spent on a product or service after being duped by a false ad, then you might consider filing a lawsuit in Small Claims Court.
For general info about filing a lawsuit in Small Claims Court, click here.
For info on how to file a Small Claims lawsuit in Connecticut click here.
Researching Consumer Complaints
To obtain copies of complaints consumers have filed against a business you can send a Freedom of Information request to:
Office of the Attorney General
Consumer Assistance Unit
110 Sherman Street
Hartford, CT 06106
You can also send the request to:
Connecticut Department of Consumer Protection
165 Capitol Avenue
Hartford, CT 06106
A sample Freedom of Information Request can be found here.
**Please note that this page is informational only and does not take the place of legal advice. Please also note that the above summary is meant to provide a brief look at the laws in Connecticut, and not a comprehensive list.
The chief law enforcement official in each one of the 50 states; also refers to the person heading the federal government’s Justice Department
Compensation for losses that are proven to have occurred.
Money awarded in order to punish the wrongdoer.