Costco’s Risk-Free 100% Satisfaction Guarantee on Memberships
April 2018: A class-action lawsuit was filed against Costco for allegedly misleadingly marketing its Risk-Free 100% Satisfaction Guarantee by promising to fully refund members who cancel their memberships when, according to the complaint, consumers who are executive members receive less than the amount they paid when they cancel. (Pearlstone et al v. Costco Wholesale Corp., Case No. 18-cv-630, E. D. MO.)
For more information about other class-action lawsuits filed against Costco and TINA.org’s coverage of the retailer, click here.