Cox Cable TV Service Plans
Allegations: Representing that customers who enter 24-month contracts would not be charged more than the promised fixed rate for the term of the contract when the company increased the monthly…
Cox Communications Residential Internet Services
A class-action lawsuit was filed against Cox Communications for allegedly falsely advertising its residential internet services. Specifically, the complaint alleges that the company advertises “blazing fast” and “reliable” internet speeds that it does not deliver. In addition, plaintiffs claim that the company falsely promises that consumers who purchase residential internet services will not be bound by any contracts when, according to the complaint, the company does try to bind its customers to contracts. The complaint was filed in state court in May 2018, amended in June 2018, and transferred to federal court in June 2018. (Ehrman et al v. Cox Communications, Inc., Case No. 18-cv-1125, C.D. Cal.)
Class-Action Tracker
The Fees for “Advanced TV”
March 2016: A federal judge granted Cox Communication’s motion to compel arbitration finding that the parties agreed to arbitrate disputes. The Court also stayed the action in the case pending…
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Cox Mobile
Spoiler: In order to be eligible for Cox Mobile, customers must already have Cox Internet.
FCC Proposes ‘All-In’ Pricing Rule for Cable and Satellite Industry
TINA.org applauds proposed rulemaking and recommends addition.
Frayed Cable Ad Claims
You may want to hit the mute button on these challenged cable claims.