Direct Energy Services Rates
Allegations: Deceptively inducing consumers to switch energy suppliers by offering low initial rates and a month-to-month variable rate plan that is tied to the market rate when the company routinely…
Direct Energy
November 2016: This case was voluntarily dismissed When a complaint is dismissed with prejudice, it cannot be refiled., the reasons for which have not been disclosed.
April 2016: A class-action lawsuit was filed against Direct Energy for allegedly deceptively luring consumers to switch to them as their energy supplier by falsely promising consumers lower electricity bills. According to the complaint, the named plaintiff paid 5.84 cents/kWh to her original electricity supplier and the rate she pays after switching to Direct Energy is 6.79 cents/kWh. In addition, the named plaintiff represents that she never received the $50 gift card she was promised as an incentive to switch. (Plaintiffs filed an amended complaint in June 2016.) (Wilson et al v. Direct Energy Services, LLC d/b/a Direct Energy, Case No. 16-cv-454, S. D. OH.)
For more information about other class-action lawsuits filed against energy suppliers and TINA.org’s coverage of them, click here.
Class-Action Tracker
Direct Energy Rates
Allegations: Falsely representing that consumers are charged the price of electricity as of the day before it is delivered when the company actually charges rates determined hourly on the day…
Direct Energy’s Pricing
Allegations: Using a deceptive bait-and-switch pricing scheme
Direct Energy Services
In March 2017, a class-action lawsuit was filed against Direct Energy Services, LLC for allegedly deceptively advertising low, temporary fixed rates without adequately disclosing its variable rate pricing structure. According…
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