In July 2017, a class-action lawsuit
was filed against Cole Haan for allegedly misleadingly advertising pricing discounts at outlet stores. Specifically, the complaint alleges that the company markets an “original” price for items in outlet stores to make customers believe they are purchasing items that were once sold for that price in retail stores when, according to plaintiffs, the items were specifically manufactured for the outlet stores (and are often of inferior quality) and were never sold at the represented “original” price. (Park et al v. Cole Haan, LLC and Apax Partners Worldwide LLP
, Case No. 17-cv-1422, S. D. CA.)
For more information about other class-action lawsuits regarding the marketing of pricing discounts in outlet stores and TINA.org’s coverage of the issue, click here.