Summary of Action

Between March and November 2016, the Direct Selling Association (DSA) listed 62 DSA-member companies selling nutritional supplements.* TINA.org investigated each one of these companies and found that 60 of them (or 97%) have made or are making — either directly or through their distributors — claims that the companies’ products (which include supplements, as well as devices, clothing, and skin care products) can treat, cure, prevent, alleviate the symptoms of, or reduce the risk of developing diseases or disorders, in violation of the law.

TINA.org catalogued more than 2,000 instances of such inappropriate health claims across 60 companies, which are all available in our database.

Each of the companies in the database was notified of TINA.org’s findings. 

Approximately nine months later, during the summer of 2017, TINA.org conducted an audit, which revealed that a majority of DSA-member companies failed to take down over half of the illegal health claims at issue.  Accordingly, on September 5, 2017, TINA.org sent a complaint letter to the DSA Code of Ethics Administrator notifying him of the troubling audit results.

* The DSA Member Directory that was available in March 2016 lists a total of 61 nutritional supplement member companies. (Sixty are listed as selling nutritional supplements and one — Zrii — is not listed as selling anything at all but TINA.org found that the company does indeed sell nutritional supplements.)

Five of the 61 companies listed in the March 2016 DSA Member Directory — Agel Enterprises, Inc., Nikken, Inc., SOZO Global, Inc., Stemtech International, and Xango LLC — do not appear on the DSA Member Directory available in November 2016, which lists one new nutritional supplement member company that was not listed as of March 2016, Forever Living Products.

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