FAQ

+ How is TINA.org different from other consumer advocacy groups/sites?

TINA.org is the only consumer advocacy organization that works on deceptive advertising as a whole. In other words, unlike many other groups that focus on specific types of ads or products, TINA.org casts a wide net. Deceptive food ad? We’re on it. Shady car commercial? We’re on that too. Fraudulent work-at-home scheme? Yup, that’s us again. Weight loss supplements? Cosmetics? Travel? Telemarketing? Spam? TINA.org’s got it covered.

We don’t just report on newsworthy issues and offer an educational resource for our readers. We also actively fight against deceptive marketing by regularly filing complaint letters with various government agencies and private entities alerting them to misleading and deceptive ads, which we hope will lead to real change.

+ Does TINA.org have a relationship with the FTC, FDA, FCC, or any other government agency?

No. TINA.org is an independent nonprofit organization. Though we share the same goal as many government agencies regulating consumer affairs, we realize those agencies can only do so much. They can draft rules and guidelines, but enforcement, if it happens at all, is often too little, too late. TINA.org applauds the government for what it does right, and fills in—and pushes back—when it comes up short.

+ Does TINA.org cover political advertising??

TINA.org reports and investigates all ads EXCEPT for political ads. This is because there are a number of outlets that already do an excellent job with this including:

www.factcheck.org

www.politifact.com

www.washingtonpost.com/blogs/fact-checker

+ What is the difference between “File a Complaint” and “Alert Us”?

If YOU have been a victim of a false, misleading, or deceptive ad, you can report the unfortunate details to us under “File a Complaint.” Upon receiving a complaint, TINA.org will determine whether to take action. In order to File a Complaint, you must be registered with TINA.org.

“Alert Us,” on the other hand, is the quick and dirty way to send us a tip about an ad that looks suspicious.  You don’t need to register with TINA.org in order to use this option. We may still pursue the tip in order to take action but “File a Complaint” is the better way to provide us with details and evidence.

+ Why should I register on the TINA.org website? Why do I have to use my real name?

Registering allows you to participate in our online community by commenting on articles and filing complaints. It also allows you to sign-up to receive our electronic newsletters. The name requirement is a troll-reducing tactic we’ve decided to take in an effort to keep our online community civil and friendly. If you feel really queasy about it, you can use a (tactful) nickname of your choice.

+ Why are there weird blank spaces all over the site?

If you have an ad-blocking extension installed on your browser (round of applause if you do), it may be blocking legitimate TINA.org content, which often features ads for comment or criticism. You can temporarily disable the extension in the “Tools” menu of your browser.

+ Does TINA.org hate all advertising?

No. Contrary to what you might think, we here at TINA.org are quite fond of ads – just not the ones that deceive you or rip you off. Advertising and marketing play an important role in our society and in our economy, and TINA.org doesn’t dispute that. We just don’t want you or anyone else to get scammed.

+ What makes a good ad?

Everyone has their own idea of what constitutes a “good” ad. Some people like ads that make them laugh, others love commercials with cute babies and puppies, and yet others like ads that give them as much information as possible about the product or service being shown. At the end of the day, as far as TINA.org’s concerned, ads should tell you the truth. The rest is up to you.


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