Published on June 26th, 20150
FTC: 15 Skin Care Companies Offering ‘Bogus’ Free Trials
The FTC alleged in its complaint in California federal court that the companies marketed and sold the products on a variety of websites, such as mymiraclekit.com and aurviefreetrial.com and advertised “risk free trial” offers for the products in pop-up advertisements, banner ads and in ads on Amazon and The Huffington Post, among other websites.
But instead of getting free products, consumers were typically charged more than $97 per month and had difficulty canceling orders or obtaining refunds.
“Companies need to give clear, honest information about charges,” said Jessica Rich, director of the FTC’s Bureau of Consumer Protection. “If a company advertises a ‘risk free trial,’ then that’s what it must provide.”
The agency charged the companies with violations of the Restore Online Shoppers’ Confidence Act (ROSCA).
For more information on free trials that aren’t free and negative option offers, click here.