Gogo’s Recurring Charges
December 2015: A federal judge preliminarily approved a settlement of this class-action lawsuit. According to the settlement terms, class members may receive a promotional code for limited “free” use of Gogo’s service. The length of the use depends on various factors, including the number of unused months of service each class member had. Although the settlement does not include injunctive relief, the company has made changes to its website to alert customers of continuing costs and to identify the products that automatically renew each month. The final fairness hearing is scheduled for April 5, 2016. For more information, go to GogoClassActionSettlement.com.
April 2015: A federal judge allowed a false advertising class-action lawsuit against Gogo (a provider of in-flight Wi-Fi service) to move forward. The complaint, which was originally filed in 2014, alleges that the company misleadingly fails to inform customers who purchase its service will automatically be charged a recurring monthly fee. (Berkson et al v. Gogo LLC and Gogo Inc., Case No. 14-cv-1199, E. D. NY.)
For more information about other class-action lawsuits filed against Gogo and TINA.org’s coverage of the company, click here.