Television Ads

Published on April 6th, 2016

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Graze

A TINA.org reader contacted us about a site that offers an exclusive “free” box of snacks. The site is Graze.com and would-be snackers are asked to enter  the “special” code they were sent to claim the delicious yummy looking finger foods.

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But wait.  Not to pour salt on this snack food bonanza, but when would-be snackers are taken to a page to claim the free box, they are asked to enter personal information, including — you guessed it — their credit card information. Language on the screen, if you catch it, explains that to claim the “free” box you actually have to sign up for recurring shipments costing $11.99, which actually means that this free box costs you near $50 a month.

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Thus, would-be snackers are actually trapped into a negative option offer. We had to look into the company’s terms and conditions to find out these additional important details:

  • The weekly subscription is active until it is fully canceled.  The cancellation has to take place before the billing day for each period.
  • Your credit or debit card will be authorized for up to the cost of two boxes to verify your payment details and that charge will take 5-10 business days to disappear from your bank statement.
  • The company may change the pricing for the service without any additional notice to you other than updating the site.
  • If your payment details change the company will obtain updated card information from your bank to use for future payments unless you opt out by contacting the company at hi@graze.com.

That’s a lot of stipulations for a free box of snacks. Before giving a company your credit card for a seemingly “free trial” always read the terms and conditions to find out the true costs.

For more on food and snacks, click here.

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