Iowa

Who Can You Complain to in Iowa?

Office of the Attorney General of Iowa
Consumer Protection Division
Hoover State Office Building
1305 E. Walnut St.
Des Moines, IA 50319
(515) 281-5926/(888) 777-4590
E-mail: consumer@iowa.gov
https://www.iowaattorneygeneral.gov/for-consumers

To file a complaint online, click here.

Iowa’s Laws

Here’s a snapshot of Iowa’s laws regarding deceptive advertising:

Iowa Code § 714.16 (2.a.): Prohibits, among other things, the use of any deception, fraud, or misrepresentation in advertisements.

Possible Penalties

Some of the penalties that fraudulent or deceptive advertisers may suffer in Iowa include:

  • Up to $5,000 for each day of intentional violation of a restraining order or injunction  (Iowa Code § 714.16(7));

Small Claims Court in Iowa

If you’re not trying to recover big bucks, but rather just trying to recoup the money you spent on a product or service after being duped by a false ad, then you might consider filing a lawsuit in Small Claims Court.

For general info about filing a lawsuit in Small Claims Court, click here.

For info on how to file a Small Claims lawsuit in Iowa, click here.

Researching Consumer Complaints

To obtain copies of complaints consumers have filed against a business, you can send a Freedom of Information request to:

Iowa Attorney General’s Office
Consumer Protection Division
1305 E. Walnut St.
Des Moines, IA 50319

A sample Freedom of Information Request can be found here.

 


**Please note that this page is informational only and does not take the place of legal advice.  Please also note that the above summary is meant to provide a brief look at the laws in Iowa, and not a comprehensive list.**


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The chief law enforcement official in each one of the 50 states; also refers to the person heading the federal government’s Justice Department

A court order that requires a person or company to do a particular act or to refrain from doing a particular act. Example? A court order prohibiting a company from using an ad that’s been deemed deceptive.

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