Who Can You Complain to in Iowa?

Iowa Attorney General
Consumer Protection Division
1305 E. Walnut St.
Des Moines, IA 50319
(515) 281-5926/(888) 777-4590

To file a complaint online, click here.

Iowa’s Laws

Here’s a snapshot of Iowa’s laws regarding deceptive advertising:

Iowa Code § 714.16 (2.a.): Prohibits, among other things, the use of any deception, fraud, or misrepresentation in advertisements.

Possible Penalties

Some of the penalties that fraudulent or deceptive advertisers may suffer in Iowa include:

  • Up to $5,000 for each day of intentional violation of a restraining order or injunction  (Iowa Code § 714.16(7));

Small Claims Court in Iowa

If you’re not trying to recover big bucks, but rather just trying to recoup the money you spent on a product or service after being duped by a false ad, then you might consider filing a lawsuit in Small Claims Court.

For general info about filing a lawsuit in Small Claims Court, click here.

For info on how to file a Small Claims lawsuit in Iowa, click here.

Researching Consumer Complaints

To obtain copies of complaints consumers have filed against a business, you can send a Freedom of Information request to:

Iowa Attorney General’s Office
Consumer Protection Division
1305 E. Walnut St.
Des Moines, IA 50319

A sample Freedom of Information Request can be found here.


**Please note that this page is informational only and does not take the place of legal advice.  Please also note that the above summary is meant to provide a brief look at the laws in Iowa, and not a comprehensive list.**

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The chief law enforcement official in each one of the 50 states; also refers to the person heading the federal government’s Justice Department

A court order that requires a person or company to do a particular act or to refrain from doing a particular act. Example? A court order prohibiting a company from using an ad that’s been deemed deceptive.

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