iYogi’s Computer Support Services

August 2015: This action was voluntarily dismissed When a complaint is dismissed with prejudice, it cannot be refiled. as to the named plaintiff because the parties reached a settlement agreement, the terms of which have not been disclosed. The class members’ claims were dismissed When a complaint is dismissed without prejudice, an amended version of the complaint can be refiled..

March 2015: A federal judge refused to dismiss a false advertising class-action lawsuit against iYogi, Inc. The complaint, which was originally filed in 2013, alleges, among other things, that the company deceptively offers “Free PC Diagnostics” and a phone consultation with a “Tech Expert” who will identify problems with computers and recommend solutions when, in reality, there is no “credible diagnostic testing” done on the computers and “virtually every potential customer” receives the same warning. (Burton et al v. iYogi, Inc., Case No. 13-cv-6926, S. D. NY.)

For more information about the misleading advertising of computer software and TINA.org’s coverage of the topic, click here.