altWho Can You Complain to in Kentucky?

Office of Consumer Protection
1024 Capital Center Dr.
Frankfort, KY 40601
Consumer Protection Hotline: (888) 432-9257
Consumer Protection Switchboard: (502)-696-5389

To file a complaint online, click here.

Kentucky’s Laws

Here’s a snapshot of Kentucky’s laws regarding deceptive advertising:

Kentucky Revised Statutes § 367.110 and § 367.170: Makes it unlawful to use any unfair, false, misleading, or deceptive acts or practices in connection with advertisements.

Possible Penalties

Some of the penalties that fraudulent or deceptive advertisers may suffer in Kentucky include:

Small Claims Court in Kentucky

If you’re not trying to recover big bucks, but rather just trying to recoup the money you spent on a product or service after being duped by a false ad, then you might consider filing a lawsuit in Small Claims Court.

For general info about filing a lawsuit in Small Claims Court, click here.

For info on how to file a Small Claims lawsuit in Kentucky, click here.

Researching Consumer Complaints

To obtain copies of complaints consumers have filed against a business, you can mail a Freedom of Information request to:

Office of the Kentucky Attorney General
Consumer Protection Division
1024 Capital Center Dr., Suite 200
Frankfort, KY 40601

You can also fax it to that office at 502-573-8317.

A sample Freedom of Information Request can be found here.

**Please note that this page is informational only and does not take the place of legal advice.  Please also note that the above summary is meant to provide a brief look at the laws in Kentucky, and not a comprehensive list.**

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A court order that requires a person or company to do a particular act or to refrain from doing a particular act. Example? A court order prohibiting a company from using an ad that’s been deemed deceptive.

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