Status and Updates
March 9, 2021: Because the vast majority of the deceptive income claims remain in publication after TINA.org’s communications with Mary Kay, TINA.org files a complaint with the DSSRC urging it to investigate Mary Kay’s deceptive income claims and take action.
March 8, 2021: Mary Kay responds to TINA.org stating, among other things, that it has reviewed the materials TINA.org brought to its attention and “believe the net impression of the videos and other materials identified in [TINA.org’s] correspondence do not misrepresent the potential of the Mary Kay opportunity.”
March 5, 2021: After finding an additional 200 examples of unsubstantiated income claims marketing the Mary Kay business opportunity, TINA.org sends another letter to Mary Kay urging the company to remove the claims from publication.
December 18, 2017: TINA.org sends a letter to Mary Kay (as part of TINA.org’s 2017 investigation into all DSA-member companies) informing it of TINA.org’s findings that the company is making false and unsubstantiated income claims to promote its business opportunity.