Who Can You Complain to in Maryland?

Attorney General of Maryland
Consumer Protection Division
200 St. Paul Place
Baltimore, MD 21202
General Phone Number: (410) 576-6550
Consumer Hotline: (410) 528-8662

To file a complaint online, click here.

Maryland’s Laws

Here’s a snapshot of Maryland’s laws regarding deceptive advertising:

Maryland Commercial Law Code § 13-301: Lists a number of unfair or deceptive trade practices, including, but not limited to, making false or misleading statements that have the capacity to deceive or mislead consumers.

Possible Penalties

Some of the penalties that fraudulent or deceptive advertisers may suffer in Maryland include:

Small Claims Court in Maryland

If you’re not trying to recover big bucks, but rather just trying to recoup the money you spent on a product or service after being duped by a false ad, then you might consider filing a lawsuit in Small Claims Court.

For general info about filing a lawsuit in Small Claims Court, click here.

For info on how to file a Small Claims lawsuit in Maryland, click here.

Researching Consumer Complaints

To obtain copies of complaints consumers filed against a business, you can send a Freedom of Information request to:

Maryland Office of the Attorney General
Consumer Protection Division
200 St. Paul Place
Baltimore, MD 21202

A sample Freedom of Information request can be found here.

**Please note that this page is informational only and does not take the place of legal advice.  Please also note that the above summary is meant to provide a brief look at the laws in Maryland, and not a comprehensive list.**

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The chief law enforcement official in each one of the 50 states; also refers to the person heading the federal government’s Justice Department

A court order that requires a person or company to do a particular act or to refrain from doing a particular act. Example? A court order prohibiting a company from using an ad that’s been deemed deceptive.

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