Missouri

Who Can You Complain to in Missouri?

Missouri Attorney General’s Office
Consumer Protection Unit
Supreme Court Building
207 W. High St.
P.O. Box 899
Jefferson City, MO 65102
Consumer Hotline: (800) 392-8222/(573) 751-3321
http://ago.mo.gov/divisions/consumer
Email: consumer.help@ago.mo.gov

To file a complaint online, click here.

Missouri’s Laws

Here’s a snapshot of Missouri’s laws regarding deceptive advertising:

Missouri Revised Statutes § 407.020: Prohibits the use of deception, fraud, and misrepresentation in advertisements.

Possible Penalties

Some of the penalties that fraudulent or deceptive advertisers may suffer in Missouri include:

Small Claims Court in Missouri

If you’re not trying to recover big bucks, but rather just trying to recoup the money you spent on a product or service after being duped by a false ad, then you might consider filing a lawsuit in Small Claims Court.

For general info about filing a lawsuit in Small Claims Court, click here.

For info on how to file a Small Claims lawsuit in Missouri, click here.

Researching Consumer Complaints

To obtain copies of complaints consumers have filed against a business, you can send a Freedom of Information request to:

Missouri Attorney General
Supreme Court Building
207. W. High St.
P.O. Box 899
Jefferson City, MO 65101

A sample Freedom of Information request can be found here.


**Please note that this page is informational only and does not take the place of legal advice.  Please also note that the above summary is meant to provide a brief look at the laws in Missouri, and not a comprehensive list.**


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Compensation for losses that are proven to have occurred.

Money awarded in order to punish the wrongdoer.

A court order that requires a person or company to do a particular act or to refrain from doing a particular act. Example? A court order prohibiting a company from using an ad that’s been deemed deceptive.

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