Montana

Who Can You Complain to in Montana?

Montana Department of Justice
Office of Consumer Protection
2225 11th Avenue
P.O. Box 200151
Helena, MT 59620-0151
(800) 481-6896/(406) 444-4500
E-mail: contactocp@mt.gov
http://doj.mt.gov/consumer/

To file a complaint online, click here.

Montana’s Laws

Here’s a snapshot of Montana’s laws regarding deceptive advertising:

Montana Code § 30-14-102 and § 30-14-103: Make it unlawful to use any unfair or deceptive advertisement.

Possible Penalties

Some of the penalties that fraudulent or deceptive advertisers may suffer in Montana include:

  • Up to $10,000 per violation of the law against deceptive advertising if the advertiser acted willfully (Montana Code § 30-14-142);

Small Claims Court in Montana

If you’re not trying to recover big bucks, but rather just trying to recoup the money you spent on a product or service after being duped by a false ad, then you might consider filing a lawsuit in Small Claims Court.

For general info about filing a lawsuit in Small Claims Court, click here.

For info on how to file a Small Claims lawsuit in Montana, click here.

Researching Consumer Complaints

To obtain copies of complaints consumers have filed against a business, you can send a Freedom of Information request to:

Montana Office of the Attorney General
Justice Buildings, Third Floor
215 North Sanders
P.O. Box 2014014
Helena, MT 59620-1401
Att: Public Information Officer

A sample Freedom of Information request can be found here.


**Please note that this page is informational only and does not take the place of legal advice.  Please also note that the above summary is meant to provide a brief look at the laws in Montana, and not a comprehensive list.**


 

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A court order that requires a person or company to do a particular act or to refrain from doing a particular act. Example? A court order prohibiting a company from using an ad that’s been deemed deceptive.

Compensation for losses that are proven to have occurred.

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