Status & Updates
July 6, 2017: Nerium sends a letter to TINA.org to, among other things, inform us that Nerium’s Compliance Department is undertaking a review of the web posts referenced in TINA.org’s May 30, 2017 letter.
May 30, 2017: After finding hundreds more inappropriate health and income claims published on the internet (some 12 months after putting Nerium on notice), TINA.org notifies the Code of Ethics Administrator for the Direct Selling Association (of which Nerium is a member), as well as company officials, the FTC, and the Texas Attorney General, of the company’s continuing transgressions.
July 12, 2016: After auditing the original sampling of deceptive claims being made about Nerium’s products and business opportunity that TINA.org provided to the company, and finding that the majority of the claims were still up on the Internet, TINA.org files complaint letters with the Federal Trade Commission and Texas Attorney General urging them both to investigate the company and take appropriate enforcement action.
June 14, 2016: Nerium informs TINA.org that it is taking immediate action to address the deceptive claims at issue, including contacting its distributors, requesting the removal of deceptive claims, and educating its distributors about how to make proper claims about the products and business opportunity.
June 6, 2016: TINA.org sends a warning letter to Nerium notifying it of TINA.org’s findings and asking that the company remedy the deceptive marketing immediately.