New York

Who Can You Complain to in New York?

Office of the Attorney General
Consumer Frauds Bureau
The Capitol
Albany, NY 12224-0341
(800) 771-7755/(518) 776-2307

To file a complaint online, click here.

New York’s Laws

Here’s a snapshot of New York’s laws regarding deceptive advertising:

New York General Business Law § 350: Makes it unlawful to use false advertising.

New York General Business Law § 350-a: Defines false advertising as advertising, including labeling, that is misleading in any significant way.

Possible Penalties

Some of the penalties that fraudulent or deceptive advertisers may suffer in New York include:

Small Claims Court in New York

If you’re not trying to recover big bucks, but rather just trying to recoup the money you spent on a product or service after being duped by a false ad, then you might consider filing a lawsuit in Small Claims Court.

For general info about filing a lawsuit in Small Claims Court, click here.

For info on how to file a Small Claims lawsuit in New York, click here.

Researching Consumer Complaints

To obtain copies of complaints consumers have filed against a business, you can send a Freedom of Information request to:

State of New York
Office of the Attorney General
State Capitol
Albany, NY 12224

A sample Freedom of Information request can be found here.

**Please note that this page is informational only and does not take the place of legal advice.  Please also note that the above summary is meant to provide a brief look at the laws in New York, and not a comprehensive list.**

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The chief law enforcement official in each one of the 50 states; also refers to the person heading the federal government’s Justice Department

A court order that requires a person or company to do a particular act or to refrain from doing a particular act. Example? A court order prohibiting a company from using an ad that’s been deemed deceptive.

Compensation for losses that are proven to have occurred.

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