Who Can You Complain to in Oregon?

Oregon Department of Justice
Financial Fraud/Consumer Protection Section
1162 Court Street NE
Salem, OR 97301-4096
Consumer Hotline: (877) 877-9392
E-mail: help@oregonconsumer.gov

To file a complaint online, click here.

Oregon’s Laws

Here’s a snapshot of Oregon’s laws regarding deceptive advertising:

Oregon Statutes § 646.608: Lists a number of unlawful acts, including, but not limited to, advertising real estate, goods, or services with intent not to provide them as advertised.

Possible Penalties

Some of the penalties that fraudulent or deceptive advertisers may suffer in Oregon include:

Small Claims Court in Oregon

If you’re not trying to recover big bucks, but rather just trying to recoup the money you spent on a product or service after being duped by a false ad, then you might consider filing a lawsuit in Small Claims Court.

For general info about filing a lawsuit in Small Claims Court, click here.

For info on how to file a Small Claims lawsuit in Oregon, click here for Douglas County, here for Coos and Curry County, here for Marion County, here for Lane County, or here  for a general overview.

Researching Consumer Complaints

Oregon’s Department of Justice/Attorney General maintains an online searchable database of consumer complaints filed against businesses in the state. Consumers can also obtain copies of complaints by sending a Freedom of Information request to:

Oregon Department of Consumer and Business Services
350 Winter St. NE
Salem, OR 97301

A sample Freedom of Information request can be found here.

**Please note that this page is informational only and does not take the place of legal advice.  Please also note that the above summary is meant to provide a brief look at the laws in Oregon, and not a comprehensive list.**


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A court order that requires a person or company to do a particular act or to refrain from doing a particular act. Example? A court order prohibiting a company from using an ad that’s been deemed deceptive.

Compensation for losses that are proven to have occurred.

Money awarded in order to punish the wrongdoer.

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