In December 2020, a class-action lawsuit
was filed against the Gap, Banana Republic, and Synchrony Bank for allegedly falsely representing that customers can accumulate rewards points on their Gap credit cards without disclosing that the defendants wipe out reward points in certain situations, such as when credit cards are replaced due to loss or fraud. (Kim et al v. Gap, Inc., Banana Republic, and Synchrony Bank
, Case No. 20-cv-11452, C.D. Cal.)
For more of TINA.org’s coverage of lawsuits filed against The Gap, click here.