Ring’s Basic Protect Plan
November 2020: A class-action lawsuit was filed against Ring LLC for allegedly failing to adequately disclose in its advertising of the Ring Basic Protect Plan that consumers need to pay an additional $3 per month or $30 per year for each device in order to get certain key features that are not otherwise available, including video recording, playback and snapshot. (Jack et al v. Ring LLC, Case No. CGC-20-588258, California State Court – San Francisco)
For more of TINA.org’s coverage of Ring home security devices, click here.