Uber’s Upfront Pricing
December 20th, 2021
Allegations: Routinely charging riders more than the cost quoted to them before purchase in the app’s Upfront Pricing feature
Browsing the "auto" Tag
Towing Capabilities of the GMC Sierra and Chevy Silverado
December 20th, 2021
Allegations: Overstating the weight that vehicles can safely pull
GEICO Auto Insurance
October 8th, 2021
Allegations: Misleadingly representing that the company safeguards consumers’ personal information when it failed to adequately do so and there was a data breach
Financing from Vantage Credit Union at Honda of Frontenac
September 14th, 2021
Allegations: Failing to disclose that consumers who go directly to Vantage Credit Union for financing can get lower interest rates
Subaru Vehicles with Certain Safety Features
September 8th, 2021
Allegations: Advertised safety features fail during real-world driving conditions due to a defect
Hyundai Kona and Ioniq EV Vehicles
September 3rd, 2021
Allegations: Falsely advertising how far vehicles can travel without recharging batteries
Budget Rent a Car’s Fuel Service Option
August 11th, 2021
If you can take the time to fill the tank yourself, don't pay Budget to do it.
Infotainment Systems in Acura RDX Vehicles
August 3rd, 2021
Allegations: Failing to disclose that infotainment systems frequently fail and crash
Infotainment Systems in Honda Odyssey and Pilot Vehicles
August 3rd, 2021
Allegations: Failing to disclose that infotainment systems frequently fail while vehicles are moving
BlueTEC Vehicles
August 3rd, 2021
Allegations: Falsely marketing BlueTEC vehicles as being “Clean Diesel” and “Earth Friendly”
Ford F-350 Pickup Trucks
July 2nd, 2021
Allegations: Misleadingly overstating the weight trucks are able to safely tow and haul
Cornering Lights in 2021 BMW 430i Vehicles
June 15th, 2021
Allegations: Falsely marketing that vehicles have “cornering lights”
U-Haul’s Reservation Guarantee Policy
May 28th, 2021
Allegations: Falsely representing that U-Haul will pay $50 to customers who, after making reservations, do not receive the agreed upon equipment size, location, or pick up tim
U-Haul’s Reservation Guarantee
May 28th, 2021
Allegations: Falsely representing that U-Haul guarantees it will pay $50 to any customers who, after making reservations, do not receive the correct equipment size, location, or pick-up tim
Costco’s Free Replacement Warranties for Interstate Car Batteries
May 11th, 2021
Allegations: Misleadingly advertising warranties as free when consumers who return a defective battery are refunded the original purchase price and then charged a higher price for a replacement battery
Gas Prices at Shell Stations
April 30th, 2021
Allegations: Deceptively advertising that consumers who pay with cash will be charged a lower price for gasoline when consumers who pay using debit cards are charged the higher credit card price
Chicco Booster Seats
April 29th, 2021
Allegations: Misleadingly advertising booster seats as safe for children who weigh 30 pounds, having been side-impact tested, and providing protection in side-impact collisions when such claims are not tru
Earth Day 2021: Companies Accused of Greenwashing
April 19th, 2021
When companies green it, they better mean it.