Resources

Econsumer.gov

Consumer Basics

Econsumer.gov

Econsumer.gov, which was established in 2001, is a website where consumers can file complaints about online and related transactions with foreign companies.

U.S.D.A. National Organic Program

Consumer Basics

U.S.D.A. National Organic Program

The National Organic Program (NOP) is a marketing program within the USDA Agriculture Marketing Service.   The NOP is tasked with ensuring compliance with the Organic Foods Production Act  and its…

U.S.D.A. Food Safety and Inspection Service

Consumer Basics

U.S.D.A. Food Safety and Inspection Service

The Food Safety and Inspection Service (FSIS) is the public health agency in the U.S. Department of Agriculture responsible for ensuring that commercial meat, poultry, and egg products are safe,…

U.S. Department of the Interior

Consumer Basics

U.S. Department of the Interior

The Department of Interior (DOI), established in 1849, is the federal department responsible for protecting the country’s natural resources and cultural heritage.

U.S. Postal Inspection Service

Consumer Basics

U.S. Postal Inspection Service

Among its many responsibilities, the USPIS enforces the laws regarding illegal or dangerous use of the mail system and conducts investigations (sometimes in conjunction with other federal agencies, like the…

Securities and Exchange Commission

Consumer Basics

Securities and Exchange Commission

The stated mission of the U.S. Securities and Exchange Commission (SEC), which was created in 1934, is to “protect investors, maintain fair, orderly, and efficient markets, and facilitate capital formation.

Office of Comptroller of the Currency

Consumer Basics

Office of Comptroller of the Currency

The OCC is charged with regulating and supervising all national banks and federal savings associations in order to ensure that they comply with relevant laws and treat customers fairly.  As…

National Credit Union Administration

Consumer Basics

National Credit Union Administration

Since 1970, the National Credit Union Administration (NCUA) has been the regulator and primary enforcement authority for federal credit unions.  Among its many responsibilities, the NCUA is charged with enforcing…

Internet Crime Complaint Center

Consumer Basics

Internet Crime Complaint Center

The Internet Crime Complaint Center’s self-proclaimed mission is to “serve as a vehicle to receive, develop, and refer criminal complaints regarding the rapidly expanding arena of cyber crime.”

Federal Trade Commission

Consumer Basics

Federal Trade Commission

The Federal Trade Commission (FTC), which was created in 1914, is a federal agency that is tasked with promoting consumer protection.  One of the central ways it does this is…

Federal Deposit Insurance Corporation

Consumer Basics

Federal Deposit Insurance Corporation

The Federal Deposit Insurance Corporation (FDIC), which was formed in 1933, is a U.S. government corporation that generally focuses on guaranteeing the safety of deposits in member banks.

Food and Drug Administration

Consumer Basics

Food and Drug Administration

The U.S. Food and Drug Administration (FDA) is the federal agency that is responsible for protecting public health through regulation and supervision of several different types of products, including food…

Environmental Protection Agency

Consumer Basics

Environmental Protection Agency

The U.S. Environmental Protection Agency (EPA), which was formed in 1970, is an agency of the U.S. federal government tasked with protecting human health and the environment.  It does this,…

U.S. Department of Transportation

Consumer Basics

U.S. Department of Transportation

The U.S. Department of Transportation (DOT), which began operation in 1967, deals with, you guessed it, transportation.As part of that mission, the ACPD is responsible for, among other things, ensuring…

U.S. Department of Justice

Consumer Basics

U.S. Department of Justice

The U.S. Department of Justice (DOJ), which is led by the Attorney General, is the federal executive department responsible for enforcing federal laws.  Among other things, it works with other…

U.S. Department of Education

Consumer Basics

U.S. Department of Education

The U.S. Department of Education (ED), which was created in 1980, is divided into several different offices.  One of its offices, the Office of Inspector General (OIG), is charged with…

Consumer Financial Protection Bureau

Consumer Basics

Consumer Financial Protection Bureau

Congress created the CFPB after the 2009 financial crisis to regulate mortgages, student loans, credit cards, and other financial products and services used by consumers.

Alcohol and Tobacco Tax and Trade Bureau

Consumer Basics

Alcohol and Tobacco Tax and Trade Bureau

In addition to collecting federal excise taxes on alcohol, tobacco, firearms, and ammunition, TTB is also responsible for assuring compliance with federal tobacco and alcohol labeling and marketing requirements.


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Food and Drug Administration

Consumer Basics

Food and Drug Administration

The U.S. Food and Drug Administration (FDA) is the federal agency that is responsible for protecting public health through regulation and supervision of several different types of products, including food…

Environmental Protection Agency

Consumer Basics

Environmental Protection Agency

The U.S. Environmental Protection Agency (EPA), which was formed in 1970, is an agency of the U.S. federal government tasked with protecting human health and the environment.  It does this,…