Browsing the "phone" Tag

Oh, Verizon

April 21st, 2014

Navigating the minefield of wireless customer service.


U.S. Cellular Belief Plan

October 2nd, 2013

How long a period does “never” cover? Three years, says U.S. Cellular, making “never” a relatively short time. The wireless


Fake Government Calls

August 7th, 2013

A number of people in the immigrant community have been receiving calls and text messages from people falsely claiming to


Tech Support Scam

January 4th, 2013

A reader describes her experience with a recent suspicious call. We just got a call on our home number from


Seriously Siri?

December 14th, 2012

When I watched Samuel L. Jackson talk to Siri in his flirtatious way in the iPhone television commercial and how


Are Apple’s Ads about Siri Misleading?

March 27th, 2012

A lawsuit filed against Apple claims that the company ". . . has conveyed the misleading and deceptive message that the iPhone 4S’s Siri feature, a so-called voice-activated assistant...



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