The Window Source

In May 2017, a class-action lawsuit was filed against The Window Source for allegedly deceiving customers about the sales and financing of its windows in four ways. Specifically, plaintiffs claim that the company:

  • misrepresents that customers who get the windows will save over 50% on monthly bills when no such savings occurs;
  • misrepresents that the value of homes immediately increases after the windows are installed when it does not;
  • engages in a bait-and-switch scheme by not offering a consistent price for the windows;
  • misleads customers by making them believe they are applying for a traditional loan for the quoted price when they are actually signing up for a Visa Home Projects credit card issued by Wells Fargo.

(McCoy et al v. Wells Fargo, N.A. d/b/a Wells Fargo Financial National Bank, and The Window Source, LLC, Case No. 17-cv-360, S. D. MS.)

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