Business

Published on June 13th, 2019

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TINA.org’s Made in USA Actions

From Walmart to Williams-Sonoma, TINA.org has over the last four years uncovered numerous marketers making deceptive made in the USA claims for products that aren’t as red-white-and-blue as advertised.

Below is a list of companies and entities whose made in the USA claims have run afoul of the FTC’s Made in USA standard — which states that products marketed as made in the USA must be “all or virtually all” made in the United States, meaning they contain no or “negligible” foreign content — and the successful actions TINA.org took to halt the deceptive marketing and protect consumers.

Company Year  TINA.org Action TINA.org’s Findings Outcome
Almay 2015 Complaint to the FTC and New York Attorney General “Almay Simply American” national ad campaign was replete with U.S. flags and patriotic symbols when 95% of its products did not meet the legal Made in USA standard. Almay changed its slogan to “Almay the American Look” and later dropped its American slogan altogether.
Walmart 2015 and 2016 Complaint to the FTC Walmart’s website was riddled with hundreds of false made in the USA representations for products that contained imported parts or were entirely made in foreign countries. Walmart removed its Made in USA labels and added a disclaimer to every product webpage stating that consumers should not rely on the website for accurate origin information.
GSA Advantage! 2016 Complaint to U.S. General Services Administration The GSA Advantage! website contained more than 100 inaccurate made in the USA representations for products made in other countries. All U.S.-origin errors identified in TINA.org’s sampling were updated or removed.
Street Dirt Track 2016 Ad Alert After the company moved some of its manufacturing overseas, eBay listings for its lift and level kits were inaccurately labeled “Made in USA.” “Made in USA” label was changed to “Designed in the USA” on one of the products.
Target 2017 Complaint to the FTC Despite a previous FTC investigation, Target’s website was still falsely marketing products as “Made in the USA” when they were wholly or partially made in other countries. Target addressed all deceptive origin claims in TINA.org’s sampling, either by correcting or removing the origin information.
Step2 2017 Warning Letter Toy company deceptively marketed its product line as “Made in the USA” when 90% of products were wholly or partially made outside of the U.S. Step2 suspended its made in the USA campaign.
Gillette 2018 Complaint to the FTC National marketing campaign falsely claimed that products were made in Boston when most were made in foreign countries, or contained non-U.S. components. Gillette removed its deceptive made in the USA marketing materials from publication.
Kia 2018 Ad Alert Company’s 2018 President’s Day commercial claimed Sorento and Optima were “made right here in America” without adequately disclosing that vehicles were only assembled in the U.S. Kia changed the language in the commercial to “assembled right here in America” and removed the “USA” logo.
Wolverine 2018 Ad Alert Marketing materials for Wolverine’s Original 1000 Mile boots misleadingly represented that the boots were made in the USA when certain materials used in the boots were imported. Wolverine removed its “Made in the USA” webpage, “Handcrafted in Michigan” banner and #madeinUSA from Instagram posts. It also clarified that the boot is “[b]uilt in Michigan with suede from Italy.”
Frank Clegg 2018 Ad Alert Website banner stated that products have been “Made in America since 1970” without adequately disclosing that its leathers are tanned in Europe and the hides originate in France. The company removed the phrase “Made in America” from its website.
Mercedes-Benz 2019 Warning Letter National marketing campaign for 2019 Sprinter van claimed the vans are “Built in the USA” when most were imported from Germany and the remainder assembled in the U.S. Mercedes-Benz USA removed the “Built in the USA” claim from its marketing materials.
Williams-Sonoma 2019 Complaint to the FTC Despite a previous FTC investigation, TINA.org found more than 800 products on Williams-Sonoma websites (including Pottery Barn, Rejuvenation and West Elm) marketed as made in the USA that were either imported or made with imported parts. Williams-Sonoma removed the deceptive made in the USA claims from numerous marketing materials.
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