Who Can You Complain to in Vermont?

Vermont Attorney General’s Office
Consumer Assistance Program
109 State Street
Montpelier, VT 05609
(800) 649-2424/(802) 828-3171

To file a complaint online, click here.

Vermont’s Laws

Here’s a snapshot of Vermont’s laws regarding deceptive advertising:

9 Vermont Statutes § 2453: States that unfair or deceptive acts in commerce are unlawful.

13 Vermont Statutes§ 2005: Makes it unlawful to use advertisements that contain untrue, deceptive, or misleading statements.

Possible Penalties

Some of the penalties that fraudulent or deceptive advertisers may suffer in Vermont include:

Small Claims Court in Vermont

If you’re not trying to recover big bucks, but rather just trying to recoup the money you spent on a product or service after being duped by a false ad, then you might consider filing a lawsuit in Small Claims Court.

For general info about filing a lawsuit in Small Claims Court, click here.

For info on how to file a Small Claims lawsuit in Vermont, click here.

Researching Consumer Complaints

To obtain copies of complaints consumers have filed against a business, you can send a Freedom of Information request to:

Vermont Office of the Attorney General
109 State St.
Montpelier, VT 05609

A sample Freedom of Information request can be found here.

**Please note that this page is informational only and does not take the place of legal advice.  Please also note that the above summary is meant to provide a brief look at the laws in Vermont, and not a comprehensive list.**

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A court order that requires a person or company to do a particular act or to refrain from doing a particular act. Example? A court order prohibiting a company from using an ad that’s been deemed deceptive.

Compensation for losses that are proven to have occurred.

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