WEN Cleansing Conditioner

December 2017: The Behrend and Bentz appeals were voluntarily dismissed, the reasons for which have not been disclosed.

September 2017: Multiple objectors filed Notices of Appeal regarding the approval of the settlement. Click on the links below to see each one.

Later in September, the Sweeney appeal was dismissed for failure to prosecute because the docketing and filing fees were not paid.

August 2017: A federal judge granted final approval of the amended settlement agreement.

July 2017: The parties amended the settlement agreement to address issues raised by the Court’s June 2017 order. The amended agreement includes a plan to ensure all class members will receive the one-time payment of $25 without reducing the claims of class members who suffered personal injury (including hair loss, scalp irritation, and emotional distress) and reduces both the attorneys’ fees and the incentive awards going to the named plaintiffs.

June 2017: The Court ordered the parties to submit a report to address issues with the amount of the incentive awards to two named plaintiffs and attorneys’ fees, and provide information about steps the parties intend to take to ensure all class members who submit a claim for a one-time payment of $25 receive the full award.

October 2016: A federal judge preliminarily approved the settlement. A final fairness hearing is scheduled for June 5, 2017. For more information, go to https://www.wenclasssettlement.com/.

June 2016: Plaintiffs moved for preliminary approval of a settlement of this action. According to the proposed settlement terms, all class members may submit a claim for a one-time payment of $25 and class members who have suffered a bodily injury as a result of using WEN hair care products may make a claim for an award based on their injury (the maximum award for class members’ claims based on injury is $20,000). In addition, the company agreed to add a warning to all WEN Cleansing Conditioner labels that consumers who experience adverse reactions after using the product should stop using it and consult a physician.

July 2014: A class-action lawsuit was filed against Guthy-Renker for allegedly falsely marketing WEN Cleansing Conditioner. Among other things, the complaint alleges that the company represents that WEN Cleansing Conditioner is “gentle enough to use every day” when, in fact, the conditioner causes significant hair loss. (Friedman et al v. Guthy-Renker LLC and WEN by Chaz Dean, Case No. 14-cv-06009, C. D. CA.).

For more information about hair products, click here.


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