To file a complaint online, click here.
West Virginia’s Laws
Here’s a snapshot of West Virginia’s laws regarding deceptive advertising:
West Virginia Code§ 46A-6-102: Lists a number of acts deemed to be unfair or deceptive, including, but not limited to, advertising goods or services with intent not to sell them as advertised.
West Virginia Code§ 46A-6-104: States that unfair or deceptive acts (including deceptive advertising) are unlawful.
In Virginia, courts can order fraudulent or deceptive advertisers to pay actual damages or $200, whichever is greater (West Virginia Code § 46A-6-106).
Small Claims Court in West Virginia
If you’re not trying to recover big bucks, but rather just trying to recoup the money you spent on a product or service after being duped by a false ad, then you might consider filing a lawsuit in Small Claims Court.
For general info about filing a lawsuit in Small Claims Court, click here.
For info on how to file a Small Claims lawsuit in West Virginia, click here.
Researching Consumer Complaints
To obtain copies of complaints consumers have filed against a business, you can send a Freedom of Information request to:
State of West Virginia
Office of the Attorney General
State Capitol Building 1, Room E-26
1900 Kanawha Boulevard East
Charleston, WV 25305
A sample Freedom of Information request can be found here.
**Please note that this page is informational only and does not take the place of legal advice. Please also note that the above summary is meant to provide a brief look at the laws in West Virginia, and not a comprehensive list.**